Feel Better,

PhysicianOne Urgent Care

Patient Rights

  • You have the right to be treated with courtesy, respect and dignity
  • You have the right to participate in decisions regarding care
  • You have the responsibility to inquire if any portion of care-giving or follow-up are not entirely comprehended
  • You have the right to privacy
  • You have the right to submit a complaint or grievance for follow up by the organization
  • You have the right to refuse the release of personal health information (except when permitted by law)
  • You have the right of access to, and request for, amendment of your medical records
  • You have the right to an interpreter
  • You have the right to receive accurate and easily understood information about your health plan, healthcare professional and healthcare facility

Patient Responsibilities

  • A. You have the responsibility toward the honest disclosure of information that may assist in establishing a diagnosis and an appropriate plan of care
  • B. You have the responsibility to support an environment where the safety and property of the organization’s personnel and customers are respected
  • C. You have the responsibility to inquire if any portion of care-giving or follow-up are not entirely comprehended
  • D. You have the responsibility to notify the staff or medical provider if there are any limitations (cultural, religious or other) that may limit the care provided or pose barriers to providing care
  • E. You have the responsibility to your financial commitments toward care

Health News + Events

5 Ways We’re Keeping You Safe

The safety of our patients and team members is always our top priority. The next time you’re in one of our centers, you will likely notice the updates we have made. Learn abo  Read More

Summer Travel Safety During COVID

With COVID-19 still in our communities, is it safe to travel this summer? Dr. Jeannie Kenkare, our Chief Medical Officer and Co-founder, shares helpful information on how to stay s  Read More

How to Tell the Difference Between Lyme Disease and COVID-19

Lyme disease, the most common tick-borne illness, spreads through bites of infected black-legged ticks whose population is highest in June and July. Throughout the summertime, Phys  Read More

What Our Patients Are Saying

Rating 4.4
Rating 4.2
Rating 4.6
Rating 5.0

"The overall care I received was excellent! I also appreciate your affiliation with Yale New Haven Hospital."

Derby, CT

"Throughout the visit I felt like the staff really cared. The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment. Thank you!"

Hamden, CT

"I had to take my son in for an ear infection following a sudden change in temperament at daycare. He was inconsolable the entire car ride but when we got there and by the time we left this care facility he was back to his normal happy go lucky little two year old boy. I highly recommend PhysicianOne Urgent Care."

Westwood, MA

"I wanted to take a moment to thank you for the attention you gave me last week. My son was started on antibiotics and ear drops. Within 24 hours he began to feel better. The poor kid had been going to school in tears because he was afraid of missing any more days, but feeling (and looking) just awful! He's not been able to even think about lacrosse practice, but thanks to starting him on antibiotics, he was thrilled to return to practice today."

Somers, NY