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  • Select your state of residence
  • Click ‘Book Now’ to schedule your preferred appointment time

Virtual Visit

Virtual Visit – New York Only

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Receive the Same Great Care Without Leaving Home

Telemedicine Virtual Visits

When you aren’t feeling well, the best way to ensure that you receive the health care you need is to consult with a medical provider as soon as possible. But if you’re ill, the last thing you probably want to do is venture out and put your health, as well as the health of other people, at risk. So, what should you do—go to the doctor or just stay at home?

With PhysicianOne Urgent Care, you don’t have to make that difficult choice. To better protect the health of our community, we are pleased to offer telemedicine (also known as telehealth) as an alternative to an in-office visit with a medical professional at one of our urgent care centers.

Frequently Asked Questions About Telemedicine

To request a virtual visit via your mobile device or desktop computer, click on the red “Start Virtual Visit” button above. Then, find your state of residence and click on the blue “Book Now” button immediately below it. You’ll be asked to provide a brief reason for your virtual visit, your preferred appointment time, and your contact and insurance information.
During your virtual visit, your PhysicianOne Urgent Care provider will ask about your concerns, assess your symptoms, answer your questions, and recommend appropriate next steps. We can also refill certain prescriptions, if necessary. If your provider determines that an in-office visit is warranted for testing or follow-up care, you will be directed to visit one of our urgent care locations in Connecticut, Massachusetts, or New York.
Most commercial health insurance plans, as well as Medicare and Medicaid, now cover telehealth services. PhysicianOne Urgent Care will directly bill your insurance carrier for your virtual visit. Or, if you self-pay, the cost of your virtual visit will be $50.

What Is Telemedicine?

The concept of telemedicine is relatively simple: Through a secure video-conferencing platform on a mobile device or desktop computer, you can have a “face-to-face” virtual visit with one of our trusted providers—without ever leaving the safety and comfort of your home. The fact is, many nonemergency health issues can be effectively addressed without an office visit. At PhysicianOne Urgent Care, we want to ensure that you always have access to the right care at the right time.

When Is It Appropriate to Use Telehealth Services?

The providers at PhysicianOne Urgent Care offer telehealth consultations for many common, non-life-threatening illnesses and injuries, including:

  • Colds and flu
  • Constipation
  • Coughs
  • Eye pain or irritation
  • Headaches and migraines
  • Heartburn and acid reflux
  • Insect bites and stings
  • Minor burns
  • Nausea, vomiting, and diarrhea
  • Respiratory infections
  • Seasonal allergies
  • Sinus pain and pressure
  • Skin rashes
  • Sore throats
  • Urinary tract infections (UTIs)

Prescreening for the Novel Coronavirus (COVID-19)

Are you concerned about COVID-19? With a firm commitment to supporting the health and safety of members of our community, PhysicianOne Urgent Care is pleased to offer remote COVID-19 prescreening services. During your virtual visit, your provider will ask about your symptoms, answer your questions, and advise you whether COVID-19 testing is appropriate.

Receive the Right Care, Right Now

Our world is constantly evolving. At PhysicianOne Urgent Care, we are committed to quickly adapting to the changes around us in order to ensure that we can continually provide our patients with convenient access to the best possible healthcare. We also believe it is important to offer telehealth services now more than ever, when everyone is encouraged to stay at home as much as possible in order to minimize the spread of germs and disease.

If you’d like to take advantage of our telemedicine services, request a virtual visit today. Virtual visits with our providers are convenient, private, and secure. Protecting both your health and your personal information are top priorities for us.

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What Our Patients Are Saying

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Rating 5.0

"The overall care I received was excellent! I also appreciate your affiliation with Yale New Haven Hospital."

Derby, CT

"Throughout the visit I felt like the staff really cared. The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment. Thank you!"

Hamden, CT

"I had to take my son in for an ear infection following a sudden change in temperament at daycare. He was inconsolable the entire car ride but when we got there and by the time we left this care facility he was back to his normal happy go lucky little two year old boy. I highly recommend PhysicianOne Urgent Care."

Westwood, MA

"I wanted to take a moment to thank you for the attention you gave me last week. My son was started on antibiotics and ear drops. Within 24 hours he began to feel better. The poor kid had been going to school in tears because he was afraid of missing any more days, but feeling (and looking) just awful! He's not been able to even think about lacrosse practice, but thanks to starting him on antibiotics, he was thrilled to return to practice today."

Somers, NY