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PhysicianOne Urgent Care

Patient Rights

  • You have the right to be treated with courtesy, respect and dignity
  • You have the right to participate in decisions regarding care
  • You have the responsibility to inquire if any portion of care-giving or follow-up are not entirely comprehended
  • You have the right to privacy
  • You have the right to submit a complaint or grievance for follow up by the organization
  • You have the right to refuse the release of personal health information (except when permitted by law)
  • You have the right of access to, and request for, amendment of your medical records
  • You have the right to a language interpreter or sign language interpreter
  • You have the right to receive accurate and easily understood information about your health plan, healthcare professional and healthcare facility

Patient Responsibilities

  • A. You have the responsibility toward the honest disclosure of information that may assist in establishing a diagnosis and an appropriate plan of care
  • B. You have the responsibility to support an environment where the safety and property of the organization’s personnel and customers are respected
  • C. You have the responsibility to inquire if any portion of care-giving or follow-up are not entirely comprehended
  • D. You have the responsibility to notify the staff or medical provider if there are any limitations (cultural, religious or other) that may limit the care provided or pose barriers to providing care
  • E. You have the responsibility to your financial commitments toward care

Health News + Events

5 Healthy Habits to Reduce Chronic Conditions

Chronic diseases—defined by the Centers for Disease Control and Prevention (CDC) as “conditions that last 1 year or more and require ongoing medical attention or limit activiti  Read More

How to Improve Your Health Virtually

In today’s world, more and more aspects of daily life are becoming digitized. Movies, television, and music are now available through streaming services. Shopping is completed on  Read More

Can Urgent Care Refer You to a Specialist?

Yes! An urgent care provider can indeed refer you to a medical specialist if your health concern warrants treatment that is beyond the scope of a general practitioner’s expertise  Read More

What Our Patients Are Saying

Rating 4.6
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Rating 5.0

"The overall care I received was excellent! I also appreciate your affiliation with Yale New Haven Hospital."

Derby, CT

"Throughout the visit I felt like the staff really cared. The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment. Thank you!"

Hamden, CT

"I had to take my son in for an ear infection following a sudden change in temperament at daycare. He was inconsolable the entire car ride but when we got there and by the time we left this care facility he was back to his normal happy go lucky little two year old boy. I highly recommend PhysicianOne Urgent Care."

Westwood, MA

"I wanted to take a moment to thank you for the attention you gave me last week. My son was started on antibiotics and ear drops. Within 24 hours he began to feel better. The poor kid had been going to school in tears because he was afraid of missing any more days, but feeling (and looking) just awful! He's not been able to even think about lacrosse practice, but thanks to starting him on antibiotics, he was thrilled to return to practice today."

Somers, NY