Receive the Same Great Care Without Leaving Home

Telemedicine Virtual Visits

When you aren’t feeling well, the best way to ensure that you receive the health care you need is to consult with a medical provider as soon as possible. But if you’re ill, the last thing you probably want to do is venture out and put your health, as well as the health of other people, at risk. So, what should you do—go to the doctor or just stay at home?

With PhysicianOne Urgent Care, you don’t have to make that difficult choice. To better protect the health of our community, we are pleased to offer telemedicine (also known as telehealth) as an alternative to an in-office visit with a medical professional at one of our urgent care centers.

What Is Telemedicine?

The concept of telemedicine is relatively simple: Through a secure video-conferencing platform on a mobile device or desktop computer, you can have a “face-to-face” virtual visit with one of our trusted providers—without ever leaving the safety and comfort of your home. The fact is, many nonemergency health issues can be effectively addressed without an office visit. At PhysicianOne Urgent Care, we want to ensure that you always have access to the right care at the right time.







When Is It Appropriate to Use Telehealth Services?

The providers at PhysicianOne Urgent Care offer telehealth consultations for many common, non-life-threatening illnesses and injuries, including:

  • Colds and flu
  • Constipation
  • Coughs
  • Eye pain or irritation
  • Headaches and migraines
  • Heartburn and acid reflux
  • Insect bites and stings
  • Minor burns
  • Nausea, vomiting, and diarrhea
  • Respiratory infections
  • Seasonal allergies
  • Sinus pain and pressure
  • Skin rashes
  • Sore throats
  • Urinary tract infections (UTIs)

Prescreening for COVID-19

Are you concerned about COVID-19? With a firm commitment to supporting the health and safety of members of our community, PhysicianOne Urgent Care is pleased to offer remote COVID-19 prescreening services. During your virtual visit, your provider will ask about your symptoms, answer your questions, and advise you whether COVID-19 testing is appropriate.

Frequently Asked Questions About Telemedicine

Q: How do I schedule a virtual visit?

A: To request a virtual visit via your mobile device or desktop computer, click on the red “Start Virtual Visit” button above. Then, find your state of residence and click on the blue “Book Now” button immediately below it. You’ll be asked to provide a brief reason for your virtual visit, your preferred appointment time, and your contact and insurance information.

Q: How does a virtual visit work?

A: During your virtual visit, your PhysicianOne Urgent Care provider will ask about your concerns, assess your symptoms, answer your questions, and recommend appropriate next steps. We can also refill certain prescriptions, if necessary. If your provider determines that an in-office visit is warranted for testing or follow-up care, you will be directed to visit one of our urgent care locations in Connecticut, Massachusetts, or New York.

Q: What is the cost of a virtual visit?

A. Most commercial health insurance plans, as well as Medicare and Medicaid, now cover telehealth services. PhysicianOne Urgent Care will directly bill your insurance carrier for your virtual visit. Or, if you do not have insurance, the cost of your virtual visit will be $50.

Receive the Right Care, Right Now

Our world is constantly evolving. At PhysicianOne Urgent Care, we are committed to quickly adapting to the changes around us in order to ensure that we can continually provide our patients with convenient access to the best possible healthcare. We also believe it is important to offer telehealth services now more than ever, when everyone is encouraged to stay at home as much as possible in order to minimize the spread of germs and disease.

If you’d like to take advantage of our telemedicine services, request a virtual visit today. Virtual visits with our providers are convenient, private, and secure. Protecting both your health and your personal information are top priorities for us.


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