PhysicianOne Urgent Care

Patient Rights

• You have the right to be treated with courtesy, respect and dignity
• You have the right to participate in decisions regarding care
• You have the responsibility to inquire if any portion of care-giving or follow-up are not entirely comprehended
• You have the right to privacy
• You have the right to submit a complaint or grievance for follow up by the organization
• You have the right to refuse the release of personal health information (except when permitted by law)
• You have the right of access to, and request for, amendment of your medical records
• You have the right to a language interpreter or sign language interpreter
• You have the right to receive accurate and easily understood information about your health plan, healthcare professional and healthcare facility

Patient Responsibilities

• You have the responsibility toward the honest disclosure of information that may assist in establishing a diagnosis and an appropriate plan of care
• You have the responsibility to support an environment where the safety and property of the organization’s personnel and customers are respected
• You have the responsibility to inquire if any portion of care-giving or follow-up are not entirely comprehended
• You have the responsibility to notify the staff or medical provider if there are any limitations (cultural, religious or other) that may limit the care provided or pose barriers to providing care
• You have the responsibility to your financial commitments toward care

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