Turn to PhysicianOne Urgent Care for all of your COVID-19 care needs.
Whether you need to be tested or treated, you can trust that we’ll deliver high-quality COVID-19 care with ease and speed.
Only a trained medical provider can diagnose you with COVID-19 and recommend a customized course of treatment.
With that said, common COVID-19 symptoms include coughing, shortness of breath, difficulty breathing, fever, chills, fatigue, headache, body aches, sore throat, congestion, runny nose, nausea, vomiting, diarrhea, and a new loss of smell or taste.
You should get tested if you’re experiencing COVID-19 symptoms, you’ve been exposed to the virus, or you’ll be in contact with a high-risk individual.
At PhysicianOne Urgent Care, we can administer rapid polymerase chain reaction (PCR) tests, rapid antigen tests, and antibody tests. One of our experienced providers can recommend the COVID-19 test that’s best suited to your specific needs. Notably, if you speak to a provider remotely and they recommend in-person COVID-19 testing, we’ll be sure to prioritize your test when you arrive at our local urgent care center.
You can also rely on PhysicianOne Urgent Care for COVID-19 treatment services.
Our knowledgeable providers will recommend the COVID-19 treatment approach that’s most appropriate for your specific condition. All of our urgent care clinics are able to prescribe Paxlovid for qualifying patients, and our Connecticut locations are designated Test to Treat centers that can fill prescriptions on site.
With the exception of express testing (which doesn’t involve a provider visit), we submit all COVID-19 tests through insurance. Insurance coverage for COVID-19 rapid tests varies, and in many cases, coverage for this test is based on medical necessity. If you’re experiencing symptoms and we determine that a test is medically necessary, insurance will likely cover some or all of the visit and test fees.
If you’re asymptomatic and we determine that a test isn’t medically necessary—for instance, if you need a test for travel purposes but you don’t appear to be sick—then you’ll be required to pay for the visit and test fees should insurance deny your claim.
We ask that you leave a credit card on file with us in case we receive notice from your insurance carrier that your claim is denied. We recommend that you speak with your carrier to better understand what’s covered under your plan with regard to COVID-19 testing.
We’ll be submitting all self-pay visits related to COVID-19 to the Federal Fund for payment. The Federal Fund will then determine whether your claim is covered. If it denies your claim, you’ll be responsible for payment:
We understand how frustrating it can be when the cost of testing isn’t transparent at the time of a visit, which is why we share these costs with you. We ask that you leave a credit card on file with us in case we receive notice from the Federal Fund that your claim is denied
During your visit, one of our skilled providers will review the reason(s) why you’re seeking COVID-19 testing (for example, if you’re experiencing symptoms, you’ve been exposed to the virus, you’re planning to be in close contact with a high-risk individual, or you need a test for school, work, or travel). Based on the information you provide, we’ll determine which type of COVID-19 test is right for your circumstances, and then we’ll administer that test.
We encourage you to create a MyQuest account to be notified of your COVID-19 test results as soon as they’re posted. Here’s how to get your results through MyQuest:
Yes, you can. We’re still treating patients at all of our urgent care locations. Our centers are safe and designed to minimize your exposure to COVID-19. To help with this process, we encourage you to check in online—this will save you time and help us safely prepare for you and other patients.
The overall care I received was excellent! I also appreciate your affiliation with Yale New Haven Hospital.