UrgentCare 2.0: Real-Time Wait Times Online and Text Messages from the Doctor?

PhysicianOne Urgent Care offers patients the option to check current wait times online,check-in to reserve a spot in line, and receive a text message alert when it’s time to come in

CHESTNUT HILL, MA., JANUARY 12, 2017 — Where do you go for quality medical care when your primary care doctor is unavailable and a long wait in the ER isn’t warranted? For more than eight years, PhysicianOne Urgent Care has been answering that question as the trusted resource for high-quality walk-in urgent medical care in Connecticut, and now in New York and Massachusetts.
PhysicianOne Urgent Care continues to offer patients the convenience and flexibility of walking-in without an appointment any day of the year; though the company is pleased to announce they now offer patients another option: to check-in and view current wait times online from a computer, tablet, or mobile phone.
On the PhysicianOne Urgent Care website, patients can view the current wait time at any of the locations and can fill out a short form to check-in and hold her/his spot in line. Patients who check-in online will receive a text message alerting them when it is time to go to the urgent care center.
Founded in 2008 by three physicians in Connecticut, PhysicianOne Urgent Care is an industry-leader with 12 locations in Connecticut, two in Massachusetts, and two in New York, with additional growth anticipated throughout 2017. An additional center in Medford, Massachusetts will open in February.
“When we founded our original urgent care center in Connecticut, we did so with the goal of providing convenient access to quality, evidence-based urgent medical care to residents of the community during peak and otherwise unavailable times for a primary care provider,” said Dr. Jeannie Kenkare, Chief Medical Officer and founding partner. “We’re proud to now offer even easier and more convenient access to quality care for residents throughout Connecticut, Massachusetts, and New York.”
“Getting sick isn’t convenient. However, the care you receive should be,” said Andrea Tager, Director of Marketing. “We offer a solution that puts the patient in control, so they can get back to living their life, faster. Check-in from the comfort of your home or office… or the soccer field or subway. We’ll text you when it’s your turn. That’s healthcare for today’s person.”

About PhysicianOne Urgent Care

PhysicianOne Urgent Care provides quality, easily-accessible, walk-in medical care for non-life-threatening illnesses and injuries. All locations are open 365 days per year; 8:00 a.m. to 8:00 p.m., weekdays, 9:00 a.m. to 5:00 p.m., weekends and holidays. Experienced providers are on-site at all times. X-ray and lab services are available on-site. Insurance is accepted; self-pay options are also available.
Founded in 2008, PhysicianOne Urgent Care, the original Urgent Care of Connecticut, was the first in the market to be accredited and certified by the Urgent Care Association of America.
PhysicianOne Urgent Care is a cost-effective alternative to the Emergency Room as well as a convenient alternative to primary care physicians during off or peak hours.
For more information, including a list of services, locations, insurances accepted, career opportunities, and more, or to view current wait times and check-in, please visit www.PhysicianOneUrgentCare.com.


Andrea Tager
Director of Marketing
PhysicianOne Urgent Care

January 12, 2017
This was the fastest, easiest, and best doctor's visit. The provider was extremely kind and helpful. I explained my symptoms, the provider asked a few followup questions, and then she issued a script. I will absolutely be using this service again and would recommend to anyone.
  • 5.0
  • 4.6