Pros & Cons of Virtual Visits

Woman using a virtual visit serviceThe COVID-19 pandemic has certainly altered our world, but not all of these changes have been negative—stay-at-home orders and quarantines have led to the expansion of virtual visits. Also known as telehealth and telemedicine, virtual visits let patients consult with medical professionals from the safety and comfort of home using a smartphone, tablet, or a camera-enabled computer. This “face-to-face” meeting can give a clinician a solid idea of a patient’s condition and allows them to prescribe treatment without in-person contact.

As is the case with most things in life, though, virtual visits have their pros and cons. Let’s take a closer look at some of the advantages and disadvantages of telemedicine services (saving the good news for last!).

The Pros

As evidenced by the exploding popularity of telemedicine, there are plenty of great benefits to virtual medical care. Here are just a few:

  • Virtual visits make healthcare more accessible to patients without reliable transportation or who have trouble receiving in-person care due to physical disabilities or social phobias.
  • The risk of catching or spreading a contagious illness in a traditional waiting room is eliminated.
  • Telemedicine appointments are often more readily available and less expensive than in-person medical visits.
  • Patients can save significant amounts of time and receive the medical guidance they need without taking off work or missing school.
  • Perhaps the biggest benefit of all, patients who feel physically ill can stay in their pajamas and consult with a professional while relaxing on their couch or bed.
  • Some providers, such as PhysicianOne Urgent Care, offer telemedicine during extended hours (we provide it 24/7!).

The Cons

As convenient as virtual visits are, they do have their limitations. Here are a few notable cons of telemedicine services:

  • Patients must have a smart device and a reliable internet connection, which isn’t always available in rural areas.
  • Using the internet and smart devices can bring about technical difficulties, which some patients may not know how to solve.
  • Medications such as antibiotics can be sent to the patient’s preferred pharmacy for pickup, but this will require a trip and a prescription may take a few hours to fill. (Conversely, some practices offer medication dispensing for in-person patients).

Telemedicine Services from PhysicianOne Urgent Care

PhysicianOne Urgent Care—an affiliate of Yale New Haven Health and Tufts Medical Center—is pleased to offer easy-to-navigate virtual visits to patients in communities throughout Connecticut, Massachusetts, and New York. Our telemedicine services are available 24 hours a day, seven days a week and are ideal for patients with general health questions or who have common, non-life-threatening medical concerns, such as:

  • Cold or flu symptoms
  • Heartburn or acid reflux
  • Nausea, vomiting, or diarrhea
  • Allergy symptoms
  • Pink eye (conjunctivitis)
  • Sinus pain and pressure
  • Skin rashes
  • Minor burns
  • Ear infections
  • Respiratory infections such as bronchitis
  • Urinary tract infection (UTI) symptoms
  • Mild to moderate COVID-19 symptoms

To schedule a virtual visit with PhysicianOne Urgent Care, simply click the red “Book a Virtual Visit” button at the top of this page, select your state, and pick a date and time that works best for you. Our team is here 24/7! We accept most major health insurance plans and offer sensible rates to self-pay patients. If you have any questions, give our friendly professionals a call at 860-650-3848.

Health News + Events

How to Treat a Dog Bite

Dogs are undoubtedly man’s best friend, but even the friendliest of creatures can sometimes get spooked or display aggressive behavior. Bites can even happen when giving an excit  Read More

Top Health Concerns For Men

Did you know that the average man pays less attention to his health than the average woman? That’s according to Harvard Medical School, which also states that men are more likely  Read More

What You Need to Know About Hepatitis

You’ve probably heard of hepatitis at some point, and you may know there are several types—A, B, C, D, and so forth. But if you’re like most people, the causes, symptoms, and  Read More

What Our Patients Are Saying

Rating 4.6
Rating 4.2
Rating 4.6
Rating 5.0

"The overall care I received was excellent! I also appreciate your affiliation with Yale New Haven Hospital."

Derby, CT

"Throughout the visit I felt like the staff really cared. The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment. Thank you!"

Hamden, CT

"I had to take my son in for an ear infection following a sudden change in temperament at daycare. He was inconsolable the entire car ride but when we got there and by the time we left this care facility he was back to his normal happy go lucky little two year old boy. I highly recommend PhysicianOne Urgent Care."

Westwood, MA

"I wanted to take a moment to thank you for the attention you gave me last week. My son was started on antibiotics and ear drops. Within 24 hours he began to feel better. The poor kid had been going to school in tears because he was afraid of missing any more days, but feeling (and looking) just awful! He's not been able to even think about lacrosse practice, but thanks to starting him on antibiotics, he was thrilled to return to practice today."

Somers, NY