Skip the Wait!

We understand being sick or injured is not convenient. We know how hard it can be to fit in a visit when you’re busy with work, family and life in general, and we feel it is important to have choices when it comes to your healthcare options.

To help you feel better faster, we now offer eVisits*, a video visit option that connects you to one of our expert providers without the wait you may experience for an in-person visit.

Q: What is an eVisit?

A: A PhysicianOne Urgent Care eVisit is a patient-to-provider visit that utilizes a secure video conferencing platform, allowing you to be evaluated and treated in the center by a PhysicianOne Urgent Care provider.

Q: What injuries or illnesses can be evaluated and treated with an eVisit?

A: From the common cold to broken bones, our experienced providers can evaluate most of the same non-life threatening injuries or illnesses that would be treated during an in-center visit.

Q: Is an eVisit covered by insurance?

A. Yes! Commercial insurance carriers do cover eVisits at PhysicianOne Urgent Care. At this time, Medicare and Medicaid coverage do not cover an eVisit.

Q: What happens if I decide I want to see the provider in-center?

A: That is fine! You may decide to opt-out of the eVisit and be seen by a provider in the center at any point during the eVisit.


Would you like to learn more about our eVisit option? Please see a team member at the front desk when you check in and they will be happy to answer any questions you may have.


*eVisits are offered at PhysicianOne Urgent Care Connecticut locations, where and when available. 

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