Virtual Visit



Virtual Visit – Connecticut Only

Patients in line:

Please Click Link Below to Book

855-349-2828



Virtual Visit – Massachusetts Only

Patients in line:

Please Click Link Below to Book

855-349-2828



Virtual Visit – New York Only

Patients in line:

Please Click Link Below to Book

855-349-2828

COVID-19 Updates

We’re committed to the health and safety of our patients. Learn about our COVID-19 services here.

What kind of COVID-19 testing does PhysicianOne Urgent Care offer?

COVID-19 Virus Testing:

Nasopharyngeal swab to determine if virus particles are present. This test is appropriate for patients who have symptoms of COVID-19 or essential workers who do not have symptoms but may have been exposed to COVID-19.

COVID-19 Antibody Testing:

Blood draw to determine if virus antibodies are present. This test is appropriate for anyone who does not currently have symptoms of COVID-19.

COVID-19 Virus Testing

We are performing drive-up COVID-19 testing at all our urgent care centers. If you have symptoms including – fever, cough, sore throat, body aches, loss of taste/smell, general malaise – please reach out. We have options for you to receive contactless care to be evaluated by one of our providers via a Virtual Visit, and receive an appointment for a drive-up test if warranted.

ESSENTIAL WORKERS: We are offering priority COVID-19 testing to all essential workers, even those without symptoms. We are asking all essential workers, including healthcare workers, first responders, postal workers, pharmacy workers, food and agriculture workers, grocery employees, public works and other infrastructure employees, to please schedule a virtual visit to be evaluated for testing.

COVID-19 virus test results are returned to us within 2 to 4 business days. Our medical team calls every patient who has been tested to report their test results, regardless of a positive or negative result.

COVID-19 Antibody Testing

Antibody testing will help to understand the immune response to COVID-19 and the presence of antibodies could suggest future immunity. Researchers haven’t determined yet whether a person who has had and recovered from COVID-19 is protected from getting it again, but this is an important first step.

The antibody test is a blood draw that is performed during an in-center visit at any of our 23 urgent care locations. Our centers are safe and you can skip the waiting room by reserving an appointment please click here or call 855-349-2828

In-center visit process: What you need to know

If you have symptoms of COVID-19 (fever, cough, chills, sore throat or body aches), or if you are an Essential Worker without symptoms, please schedule a Virtual Visit to find out if you should be tested for COVID-19.

All non-COVID Illness and Injuries: Our centers are safe and designed to ensure you are not exposed to COVID-19. To help keep everyone safe, please save your spot online to be seen at one of our centers. This will save you time and help us safely prepare for you and other patients.

HOW TO GET TESTED if you think you have COVID-19 or have been exposed to COVID-19

Schedule a Virtual Visit

If you are experiencing symptoms related to Coronavirus, please schedule a Virtual Visit with us. We offer Virtual Visits seven days per week for your convenience.

Evaluate Your Symptoms

One of our experienced medical practitioners will conduct a brief evaluation of your symptoms during your Virtual Visit to determine whether you need to come to a facility for testing.

Get Tested

You’ll be tested using a nasopharyngeal swab to determine if virus particles are present. We can perform drive-up testing for COVID-19 to limit your exposure to other individuals.

COVID-19 FAQs & Important Updates
Does PhysicianOne Urgent Care offer drive-up testing for COVID-19?
Yes! We are performing drive-up COVID-19 testing at all of our urgent care centers. If you have symptoms, including fever, cough, sore throat, body aches, loss of taste or smell, or general malaise, please reach out. You will first be evaluated by one of our providers via a Virtual Visit and then receive an appointment for a drive-up test, if warranted.
When can I expect the results of my COVID-19 test?
COVID-19 virus test results are returned to us within 2 to 4 business days. Our medical team calls every patient who has been tested to report their results, regardless of whether it’s positive or negative.
I’m worried about being exposed to COVID-19 and want to limit my time in the center. Can I wait in my car until it is time for my appointment?
Absolutely. If you register online and provide us with your cell phone number, we can text you when it is time to be seen. By checking in online and completing the registration process, you can go from your car right to an exam room.
I have a non-life-threatening illness or injury that’s not related to COVID-19. Can I still come to PhysicianOne Urgent Care for treatment?
Yes. We’re still treating patients at all of our urgent care locations. Our centers are safe and designed to ensure you are not exposed to COVID-19. To help with this process, please check in online. This will save you time and help us safely prepare for you and other patients.
What are the symptoms of COVID-19?

Symptoms can appear within 2-14 days of contracting the virus, and they can range from mild to severe. The symptoms include:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Please note: The health and safety of our patients and team members is our top priority. As such, we respectfully ask that our adult patients do not have visitors accompany them to the center during their visit. Respectfully, we request only one parent or guardian accompany pediatric patients during their visit.





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