Feel Better,
Faster.

How to Get The Fastest Urgent Care Possible

Chairs in an urgent care waiting room.

 
When you’re sick or injured, you want two things: to feel better and to receive care quickly. While immediate care isn’t always possible, urgent care centers do usually offer much faster care compared to emergency rooms. Even so, there are some ways to try and reduce your time in the waiting room even further.
 

If you can, avoid the busiest urgent care hours.

People most often seek walk-in care when their regular doctor’s office is closed. This is usually nights, weekends and holidays. For that reason, those are also usually the busiest times at urgent care centers. First thing in the morning can also be busy, as people who’ve been suffering during the overnight hours come in to seek care. You’ll usually have the shortest wait time during mid-day, when there are typically less patients seeking care. So if your condition allows you to do so, wait until then to go.
 

Take advantage of online check-in.

The ability to check-in online before you even arrive at a walk-in clinic can help to trim your wait time as well. The Urgent Care Association of America (UCA) reports that the average wait time for a patient who utilizes online check-in is just 16 minutes, compared to 24 minutes for walk-in patients. At the PhysicianOne Urgent Care website, patients can view the current wait time at any location, check-in online to hold a spot in line, and receive a text message alerting them when they should head in to receive care.
 

Opt for an “e-visit” through telehealth.

Telehealth (also called telemedicine) is a new and growing resource in healthcare. It allows patients to receive care from a health care provider remotely. The provider can talk with, examine, diagnose and treat the patient through the use of live videoconferencing and other technology. A medical assistant who is in the room with the patient works with the provider to examine and treat the patient.
A recent UCA survey shows that less than 10% of urgent care centers reported offering telehealth services. But PhysicanOne Urgent Care has already begun offering e-visits to patients in our eight busiest Connecticut locations in an effort to provide the fastest access possible to high quality care. Patients who come to these locations during peak hours can opt for an e-visit instead of waiting longer for an on-site provider. A medical assistant facilitates the e-visit in the exam room with the patient, using videoconferencing, a digitally connected stethoscope and other such technology to allow a provider at one of our less busy locations to evaluate and treat the patient remotely.
 
Related Resources
PhysicianOne: Online Check-In
What Are The Differences Between Urgent Care and The ER?
How Much Does Urgent Care Cost With My Insurance?
What Should I Look For When Selecting An Urgent Care Center?
Does PhysicianOne Urgent Care Accept Health Insurance?
The Average Cost of Urgent Care vs. Emergency Room Visits
 

Health News + Events

5 Ways We’re Keeping You Safe

The safety of our patients and team members is always our top priority. The next time you’re in one of our centers, you will likely notice the updates we have made. Learn abo  Read More

Summer Travel Safety During COVID

With COVID-19 still in our communities, is it safe to travel this summer? Dr. Jeannie Kenkare, our Chief Medical Officer and Co-founder, shares helpful information on how to stay s  Read More

How to Tell the Difference Between Lyme Disease and COVID-19

Lyme disease, the most common tick-borne illness, spreads through bites of infected black-legged ticks whose population is highest in June and July. Throughout the summertime, Phys  Read More

What Our Patients Are Saying

Rating 4.4
Rating 4.2
Rating 4.6
Rating 5.0

"The overall care I received was excellent! I also appreciate your affiliation with Yale New Haven Hospital."

Patient
Derby, CT

"Throughout the visit I felt like the staff really cared. The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment. Thank you!"

Patient
Hamden, CT

"I had to take my son in for an ear infection following a sudden change in temperament at daycare. He was inconsolable the entire car ride but when we got there and by the time we left this care facility he was back to his normal happy go lucky little two year old boy. I highly recommend PhysicianOne Urgent Care."

Patient
Westwood, MA

"I wanted to take a moment to thank you for the attention you gave me last week. My son was started on antibiotics and ear drops. Within 24 hours he began to feel better. The poor kid had been going to school in tears because he was afraid of missing any more days, but feeling (and looking) just awful! He's not been able to even think about lacrosse practice, but thanks to starting him on antibiotics, he was thrilled to return to practice today."

Patient
Somers, NY